Privacy Policy
Last updated: 9 July 2026
This policy explains what personal data knojo collects, why we collect it, who we share it with, and the rights you have over it. We've written it to meet the EU GDPR and the California CCPA/CPRA.
Overview
The short version
- We collect the data we need to run knojo: your account details, the learning content you create, and basic usage and device information.
- We do not sell your personal data, and we do not use your notes, cards, or learning history to advertise to you.
- Text you choose to turn into cards or quizzes is sent to our AI provider (OpenAI) solely to generate that content for you.
- You can access, export, or permanently delete your data — including your entire account — at any time.
1. Who we are
knojo is a spaced-repetition learning app for iOS, Android, and the web. The data controller responsible for your personal data is:
CodeCore
A sole proprietorship (eenmanszaak) established in the Netherlands
Amsterdam, The Netherlands
Dutch Chamber of Commerce (KvK) no. 99831562
Privacy contact: privacy@knojo.app
This policy covers the knojo mobile apps, the knojo website at knojo.app, and the backend services that power them (together, the “Service”).
2. Data we collect
We only collect data that's needed to provide and improve the Service. Here is everything we process and why.
We do not collect precise location, contacts, photos, health data, or biometric data.
3. How we use your data
- Provide the Service — create and secure your account, store your cards and goals, and run your spaced- repetition review schedule.
- Generate learning content — turn text you submit into flashcards and quizzes using AI (see §5).
- Send reminders — deliver the daily review notification you opt into.
- Process subscriptions — unlock and manage knojo Pro.
- Improve knojo — analyse aggregated usage to fix bugs and prioritise features.
- Security & compliance — detect abuse, prevent fraud, and meet our legal obligations.
We do not use your personal data for third-party advertising, and we do not sell it.
4. Legal bases (GDPR)
If you are in the European Economic Area or the UK, we rely on the following legal bases under Article 6 GDPR:
- Performance of a contract — to create your account and provide the core learning features you sign up for.
- Legitimate interests — to secure the Service, prevent abuse, and improve knojo through aggregated analytics, in a way that does not override your rights.
- Consent — for optional push notifications; you can withdraw it at any time in your device settings.
- Legal obligation — where we must retain records (for example, for tax or accounting of purchases).
5. AI processing
When you choose to generate flashcards or a quiz from your notes, the relevant text is sent to our AI provider, OpenAI, which processes it to return the generated cards or questions. Only the content you explicitly submit for generation is sent — not your whole account.
OpenAI processes this data as our service provider under its API data-processing terms, and does not use data submitted through its API to train its models. We do not use AI to make any decision that produces legal or similarly significant effects about you.
7. International transfers
We aim to store personal data in the EU. Some of our providers (for example, OpenAI and Amplitude) may process data in the United States. Where data leaves the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to ensure your data remains protected.
8. How long we keep data
We keep your personal data for as long as your account is active. When you delete your account, your account and learning content are permanently deleted from our production database, typically within 30 days, except where we must retain limited records to meet legal obligations (such as purchase records for tax purposes). Aggregated analytics that can no longer identify you may be retained.
9. How we protect data
We use industry-standard measures to protect your data, including encryption in transit (HTTPS/TLS), passwordless sign-in (so there is no password for us to store or leak), access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the relevant authority of a breach where required by law.
10. Your GDPR rights
If you are in the EEA or the UK, you have the right to:
- Access a copy of the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data (“right to be forgotten”).
- Port your data to another service.
- Restrict or object to certain processing.
- Withdraw consent at any time, without affecting processing already carried out.
To exercise any of these rights, email privacy@knojo.app. You also have the right to lodge a complaint with your local data protection authority — in the Netherlands, the Autoriteit Persoonsgegevens.
11. Your California rights
If you are a California resident, the CCPA/CPRA gives you the right to:
- Know what personal information we collect and how we use and share it (described in this policy).
- Access and delete your personal information.
- Correct inaccurate personal information.
- Opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information as those terms are defined under California law.
- Not receive discriminatory treatment for exercising your rights.
To make a request, email privacy@knojo.app. We will not discriminate against you for exercising these rights.
12. Deleting your account & data
You are always in control of your data. You can permanently delete your account and all associated learning content:
- In the app — open Settings, choose Delete account, and confirm.
- By email — write to privacy@knojo.app from your account email and we will delete your account for you.
Deleting your account removes your profile, cards, goals, source text, quizzes, and review history from our production database (see §8 on retention).
13. Push notifications
If you opt in, knojo sends a single daily reminder to review the cards that are due. To do this we store a push token for your device. You can turn notifications off at any time in your device settings; doing so stops all reminders.
15. Children's privacy
knojo is a general-audience app and is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children under those ages. If you believe a child has provided us with personal data, contact us at privacy@knojo.app and we will delete it.
16. Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app or by email. Your continued use of knojo after an update means you accept the revised policy.
17. Contact us
Questions about this policy or your data? Reach us any time: